Reducing Wait Times in a Busy Public Clinic


The South African Provincial Western Cape Department of Health is a government-run organization that delivers free healthcare to more than 16 million uninsured patients every year. Read more

Operations · South Africa

Pricing and Marketing to Grow a Micro-Clinic Franchise


Pharmaceutical and medical supply claims were the major focus of one of the biggest divisions of RTT, South Africa’s largest privately owned distribution company (in 2013 it was acquired by Imperial Health and renamed). Unjani was a social project run by RTT's leadership that aimed to contribute to the welfare of its 7000+ employees, their families, along with the broader community, through the creation of sustainable local businesses designed to provide basic, affordable health services near RTT warehouses. Read more

Marketing & Patient Demand · South Africa

Scaling Up from One Urban Clinic


Non-profit Shining Hope for Communities (SHOFCO) was founded in the densely-populated informal settlement of Kibera to tackle extreme poverty and gender inequity by providing school girls and the wider community with carefully-designed holistic health services, education, and community outreach. Read more

Operations · Kenya

A Systems Vision for Efficiency in Outpatient Eye Clinics


An established, diversified organization, by 2012 L.V. Prasad Eye Institute had provided comprehensive, equitable, and efficient eye health services to six million patients and operated over 100 locations in Andhra Pradesh and elsewhere in India. Read more

Operations · India

Optimizing Clinical Nurse Managers’ Role for Healthy Births


LifeSpring Hospitals is a chain of maternity facilities providing high-quality affordable health care to low-income women in India. Read more

Operations · India

Paths to Sustainability and Impact for a Rural Hospital


Himalayan HealthCare (HHC) provides healthcare, education, and income generation to the remote mountain villages of Nepal. Read more

Management · Nepal

Combining Soccer and SMS to Improve Health Outcomes


Grassroot Soccer (GRS) was founded 2002 in Zimbabwe by former professional soccer players who saw the devastation of AIDS and sought to use soccer as an HIV prevention tool with programs designed to educate, inspire, and mobilize communities to fight the spread of HIV/AIDS. By 2012 GRS and its partners provided health and prevention education in schools and on soccer fields to roughly 100,000 youth aged 11-25 annually. Read more

Technology Adoption · South Africa

National Market Entry Strategy for a New Anesthesia Machine


Gradian Health Systems, a New York headquartered company, aimed to equip hospitals to deliver anesthesia safely and economically with its Universal Anesthesia Machine (UAM), a CE-marked device designed for use in any hospital, including those where unreliable electricity and shortages of compressed medical gases preclude the use of conventional machines. Read more

Marketing & Patient Demand · Tanzania

Keys to Bringing a New Diagnostic Tool to Market


To support its planned launch in Kenya, Daktari engaged a student team to explore the company's options for supply chain, service, maintenance, and training that would best enable the novel machine to reach patients in need of testing. Read more

Strategy & Business Models · Kenya

Tackling bottlenecks across clinics to improve patient experience


In 2013, to stem a growing problem of patients dropping out of medical treatment largely as a result of long waiting times, CIDRZ asked a second student team to contribute insights and suggestions for addressing the inefficiencies of patient flow in treatment centers. Read more

Operations · Zambia

A Systematic Approach to Partnerships for the Largest NGO


BRAC, the world’s largest NGO, is a development organization based in Bangladesh dedicated to empowering the poor to bring about change in their own lives through interventions in healthcare, microfinance, education, and legal services. BRAC’s health-related services touched 100 million people in 2012. Read more

Strategy & Business Models · Bangladesh

Harnessing Hospital Data for Reach and Sustainability


A private hospital providing reconstructive surgery to the poor in India, G. S. Memorial specialized in surgeries for cleft lip and palate and, more recently, in burn and post-burn care. Read more

Management · India