Cape Town

Streamlining pharmacy processes for better delivery of essential medicine

Retreat - web

GlobalHealth Lab’s second project with Retreat focused on its pharmacy, where we aimed to help streamline operations to improve the delivery of essential medicine to its patients. The first step was an extensive study tracking the entire process, from patient arrival to dispensing. The team then pinpointed specific opportunities to explore in depth and generated a set of practical ideas they tested on site. Read more

Operations · South Africa

Refining clinic processes to reduce patient wait times

Lotus - web

A public facility of the Western Cape Department of Health, Lotus River Clinic serves 13,000 low-income patients per month, including many with chronic diseases, in a Cape Flats neighborhood of Cape Town. Read more

Operations · South Africa

Developing a Market Entry Strategy for a rugged anesthesia machine for safer surgeries

Gradian - web

Gradian Health Systems is a New York based non-profit start-up whose Universal Anesthesia Machine equips hospitals around the world to deliver anesthesia safely and economically in resource-constrained settings where compressed oxygen or continuous electricity may not be available. The team surveyed the national healthcare landscape, identified potential customers, and refined a comprehensive market entry strategy. An effective approach to scaling up in Zambia could ensure that every machine delivers the maximum benefit to the country. Read more

Technology Adoption · South Africa

Exploring new opportunities in healthcare delivery using mobile phones

Dimagi - web

US-based social enterprise Dimagi’s software improves healthcare for the underserved in 30 developing countries. In studying users in four sites across South Africa, our team aimed to equip Dimagi to shift from providing its technology to enterprise partners to a new approach fueled by end-user demand. A pull model could enable Dimagi to innovate and better respond to community health workers’ needs, creating a virtuous cycle of user-driven technology adoption. Read more

Technology Adoption · South Africa

Reducing Wait Times in a Busy Public Clinic


The South African Provincial Western Cape Department of Health is a government-run organization that delivers free healthcare to more than 16 million uninsured patients every year. Read more

Operations · South Africa

Combining Soccer and SMS to Improve Health Outcomes


Grassroot Soccer (GRS) was founded 2002 in Zimbabwe by former professional soccer players who saw the devastation of AIDS and sought to use soccer as an HIV prevention tool with programs designed to educate, inspire, and mobilize communities to fight the spread of HIV/AIDS. By 2012 GRS and its partners provided health and prevention education in schools and on soccer fields to roughly 100,000 youth aged 11-25 annually. Read more

Technology Adoption · South Africa

Leveraging Data to Grow an HIV Management Business


CareWorks, a South African firm, provided HIV-related services to companies, medical insurers, and other organizations. Read more

Strategy & Business Models · South Africa