An Action Plan for a Growing Rural Hospice to Maintain Quality

Living Room International (LRI) provides dignity and quality of life to people in Kenya affected by HIV/AIDS and other life-threatening illnesses through home-based and inpatient hospice care and education.

In 2011, LRI looked to GlobalHealth Lab for help in expanding its operations. An MIT student team interviewed the founder to identify the key issues relevant to expansion, followed and observed patients, families, and caregivers, developed a new organizational structure with specific job descriptions, defined objective patient admittance criteria, outlined checklists to ensure patient safety and staff compliance, and provided recommendations for building a new on-site mortuary. A year later, LRI was well on its way to building the mortuary, engaged in rolling out a quality assurance program, and actively working  to address the students’ other recommendations.


Related Content

Living Room International Website

Student Blog: A student team reflects on what they learned from working with a hospice in Kipkaren, Kenya