In 2009, PSI Tanzania asked a team of students to develop a set of performance indicators that would allow ongoing monitoring of how well the organization was accomplishing its goals and to flag areas in need of improvement, particularly with respect to its supply chain. Equipped with best practices from other companies and humanitarian organizations, research on the organization’s supply chain and IT system, field visits, observations, and stakeholder interviews, the students devised a list of indicators for supply chain efficiency and put together a system for collecting and monitoring extensive data in the course of daily operations. Shortly after the team left, PSI Tanzania began a larger reorganization of its distribution system and was awarded USAID funding to shift the direction of its operations. The leadership hoped to return to the student recommendations to implement their ideas for useful indicators.
PSI Website (Population Services International)
Student Blog: MIT PSI Tanzania