Nairobi
Financing Access to Healthcare: Design Thinking in Kenya
Founded in 2008 by a veteran Kenyan entrepreneur, Viva Afya ran nine clinics serving working-class neighborhoods in Nairobi. For-profit Valentis sought to expand its health impact beyond its successful clinic for skin health, plastic surgery, and cosmetic medicine, by reaching lower-income segments. Read more
Expanding a Pediatric Hospital’s Reach
Nairobi's leading pediatric hospital Gertrude’s Garden sought to increase its reach and asked GlobalHealth Lab to devise a creative growth plan for its satellite clinics for underserved children. Read more
Reaching New Patient Segments with Urban Clinics
Meridian Medical Centres offered middle-income patients modern, fully equipped medical facilities. Read more
Designing an Ambulance Service to Serve the Working Poor
As East Africa’s largest international call center, KenCall’s services included customer support, telesales, financial analysis, competitive research, and database management. Read more
Multifaceted Service Delivery Improvements for a Pediatric Clinic
Muthaiga Paediatrics Clinic was a small, private facility that aimed to deliver the highest quality of care by providing a personalized, family-friendly experience. Read more
Drawing Lessons from Business for Healthcare Delivery in Kenya
The Kenya subsidiary of Total, a French-based multinational energy company, encompassed both refining and marketing , with over 100 service stations, oil and liquefied petroleum gas depots, and a lubricant plant in Mombasa. Read more
Scaling Up from One Urban Clinic
Non-profit Shining Hope for Communities (SHOFCO) was founded in the densely-populated informal settlement of Kibera to tackle extreme poverty and gender inequity by providing school girls and the wider community with carefully-designed holistic health services, education, and community outreach. Read more
Keys to Bringing a New Diagnostic Tool to Market
To support its planned launch in Kenya, Daktari engaged a student team to explore the company's options for supply chain, service, maintenance, and training that would best enable the novel machine to reach patients in need of testing. Read more
Aligning Marketing, Pricing, and Delivery with Patient Preferences
Carolina for Kibera, or CFK, fights abject poverty and promotes youth leadership and ethnic and gender cooperation in East Africa’s largest slum. In partnership with the US Centers for Disease Control, CFK ran the Tabitha Clinic, a three-story facility in the heart of Kibera. Read more
Better Document Flow to Improve Efficiency
In 2008, AAR was the largest private health care company in East Africa, operating 18 health centers in three countries and providing preventative and curative health care to close to 10,000 clients in all income brackets. Read more
Improving Information Management for a Large Provider
In 2008, AAR was the largest private health care company in East Africa, operating 18 health centers in three countries and providing preventative and curative health care to close to 10,000 clients in all income brackets. Read more