India
Reducing barriers to appointment-keeping to ensure continuity of care
L V Prasad provides comprehensive and equitable eye health services to tens of thousands patients per year at over 100 locations. Our first project applied a systems lens to the challenge of improving visit efficiency in outpatient eye clinics, by tracking patient flows and queue lengths by time of day, and examining differences across different clinics within the hospital. The team suggested specific steps for improving flows and reducing bottlenecks. Read more
Mapping patient journeys and hospital operations to improve maternal health
In collaboration with IPH, a non-profit that aims to strengthen health systems, the team studied the experience of maternal patients in public hospitals to assess human resource gaps, operational bottlenecks, service alignment, and their effects. The recommendations were designed to improve patient pathways and improve outcomes and experience for pregnant women and babies. Read more
Deploying Telemedicine at G S Memorial Plastic Surgery Hospital
In the second GlobalHealth Lab project with GS Memorial, the team focused on guidelines for telemedicine clinics that could improve patient return rates and manage costs for the private and charity hospital, delving into detailed geo-data on patients and exploring their attitudes towards telemedicine. Read more
A Systems Vision for Efficiency in Outpatient Eye Clinics
An established, diversified organization, by 2012 L.V. Prasad Eye Institute had provided comprehensive, equitable, and efficient eye health services to six million patients and operated over 100 locations in Andhra Pradesh and elsewhere in India. Read more
Empowering Hospital Outreach Workers Through mHealth
LifeSpring Hospitals is a chain of maternity facilities providing high-quality affordable health care to low-income women in India. An MIT student team returned to LifeSpring to evaluate its marketing strategy and consider using an mHealth tool in its outreach efforts. Read more
Tapping into Community Nursing to Improve Hospital Outcomes
LifeSpring Hospitals is a chain of maternity facilities providing high-quality affordable health care to low-income women in India. Read more
Optimizing Clinical Nurse Managers’ Role for Healthy Births
LifeSpring Hospitals is a chain of maternity facilities providing high-quality affordable health care to low-income women in India. Read more
Selecting Low-Cost Diagnostics for Hundreds of Rural Clinics
Hyderabad-based CARE Rural Health Mission (CRHM), a non-profit organization supported by and housed within the CARE Hospitals system, aimed to provide affordable, accessible primary care in rural areas. Read more
Hospital Market Positioning Amid a Changing Health Sector
CARE Hospitals evolved from a cardiac hospital to a chain of multi-specialty tertiary and quaternary care hospitals with 1600 beds in five Indian states that aimed to provide affordable, high quality services to a broad a segment of the country’s population, including lower-income segments. Read more
Harnessing Hospital Data for Reach and Sustainability
A private hospital providing reconstructive surgery to the poor in India, G. S. Memorial specialized in surgeries for cleft lip and palate and, more recently, in burn and post-burn care. Read more