Kenya
Financing Access to Healthcare: Design Thinking in Kenya

Founded in 2008 by a veteran Kenyan entrepreneur, Viva Afya ran nine clinics serving working-class neighborhoods in Nairobi. For-profit Valentis sought to expand its health impact beyond its successful clinic for skin health, plastic surgery, and cosmetic medicine, by reaching lower-income segments. Read more
Using mobile technology to improve access to health insurance in Kenya

Established in 2000 as a collaboration of Moi Teaching Hospital and a US academic medical program, AMPATH provides health care for the poor at over 80 health centers in western Kenya. Our project aimed to help the non-profit and its collaborators, which included the public sector, refine the design and attributes of mobile-phone based health insurance for informal sector workers who otherwise have little access to needed hospital services. The team explored pricing options in depth, visiting many rural communities to conduct first-hand research. Read more
Expanding a Pediatric Hospital’s Reach

Nairobi's leading pediatric hospital Gertrude’s Garden sought to increase its reach and asked GlobalHealth Lab to devise a creative growth plan for its satellite clinics for underserved children. Read more
Reaching New Patient Segments with Urban Clinics

Meridian Medical Centres offered middle-income patients modern, fully equipped medical facilities. Read more
Designing an Ambulance Service to Serve the Working Poor

As East Africa’s largest international call center, KenCall’s services included customer support, telesales, financial analysis, competitive research, and database management. Read more
Multifaceted Service Delivery Improvements for a Pediatric Clinic

Muthaiga Paediatrics Clinic was a small, private facility that aimed to deliver the highest quality of care by providing a personalized, family-friendly experience. Read more
Drawing Lessons from Business for Healthcare Delivery in Kenya

The Kenya subsidiary of Total, a French-based multinational energy company, encompassed both refining and marketing , with over 100 service stations, oil and liquefied petroleum gas depots, and a lubricant plant in Mombasa. Read more
An Action Plan for a Growing Rural Hospice to Maintain Quality

Living Room International (LRI) provides dignity and quality of life to people in Kenya affected by HIV/AIDS and other life-threatening illnesses through home-based and inpatient hospice care and education. Read more
Discovering Multiple Opportunities to Revamp a Rural Clinic

ELI-K Chebaiywa Dispensary was a small, mission-based rural health clinic in western Kenya serving underserved communities. Read more
Transitioning to Electronic Medical Records in Rural Kenya

ELI-K Chebaiywa Dispensary was a small, mission-based rural health clinic in western Kenya serving underserved communities. Read more
Scaling Up from One Urban Clinic

Non-profit Shining Hope for Communities (SHOFCO) was founded in the densely-populated informal settlement of Kibera to tackle extreme poverty and gender inequity by providing school girls and the wider community with carefully-designed holistic health services, education, and community outreach. Read more
Keys to Bringing a New Diagnostic Tool to Market

To support its planned launch in Kenya, Daktari engaged a student team to explore the company's options for supply chain, service, maintenance, and training that would best enable the novel machine to reach patients in need of testing. Read more
Aligning Marketing, Pricing, and Delivery with Patient Preferences

Carolina for Kibera, or CFK, fights abject poverty and promotes youth leadership and ethnic and gender cooperation in East Africa’s largest slum. In partnership with the US Centers for Disease Control, CFK ran the Tabitha Clinic, a three-story facility in the heart of Kibera. Read more
Better Document Flow to Improve Efficiency

In 2008, AAR was the largest private health care company in East Africa, operating 18 health centers in three countries and providing preventative and curative health care to close to 10,000 clients in all income brackets. Read more
Improving Information Management for a Large Provider

In 2008, AAR was the largest private health care company in East Africa, operating 18 health centers in three countries and providing preventative and curative health care to close to 10,000 clients in all income brackets. Read more