Improving Operational Efficiency in a Small Practice


Improving operational efficiency in a small practice: Muthaiga Pediatrics An overview of MIT students’ 2009 project to analyze and refine the daily operations and standard processes of a general pediatrics clinic in Nairobi, Kenya. In the fall of 2009, a team of four MIT students applied to work with Muthaiga Pediatrics. The clinic’s head had […] Continue Reading


Groundwork Toolkit: Tips for on-the-ground market research


Key steps and tips for performing market research in developing countries An MIT student team shares what they learned after conducting comprehensive market research in Uganda Following the completion of their Global Health Delivery Lab (ghdLAB) projects in Africa and India, we asked our MIT student teams to reflect on their ghdLAB project experience and […] Continue Reading


Groundwork Toolkit: reaching more for less – improving the distribution of information


A guide to identifying improvement opportunities in a distribution network Developed by an MIT student team after working with LoveLife in South Africa Following the completion of their Global Health Delivery Lab (ghdLAB) projects in Africa and India, we asked our MIT student teams to reflect on their ghdLAB project experience and share what they […] Continue Reading


Groundwork Toolkit: monitoring & evaluation for internal management


How can non-profits leverage donor-required M&E indicators for internal management? An MIT team shares a dashboard-style tool developed from their work with a community health program in rural Uganda Following the completion of their Global Health Delivery Lab (ghdLAB) projects in Africa and India, we asked our MIT student teams to reflect on their ghdLAB […] Continue Reading


Groundwork Toolkit: Developing criteria for patient admittance and discharge


A criteria development framework for healthcare providers An MIT student team shares their method after working with a hospice in Kenya Following the completion of their Global Health Delivery Lab (ghdLAB) projects in Africa and India, we asked our MIT student teams to reflect on their ghdLAB project experience and share what they learned – […] Continue Reading


Groundwork Toolkit: 10 steps to successful collaboration


Partnering for project success in global health An MIT student team describes their collaborative process and shares tips on conducting qualitative surveys on the field Following the completion of their Global Health Delivery Lab (ghdLAB) projects in Africa and India, we asked our MIT student teams to reflect on their ghdLAB project experience and share what […] Continue Reading


Groundwork Toolkit: developing a research function in a non-profit organization


Recommendations for thinking through and developing a research function An MIT team shares their thoughts after their experience with a non-profit organization in South Africa Following the completion of their Global Health Delivery Lab (ghdLAB) projects in Africa and India, we asked our MIT student teams to reflect on their ghdLAB project experience and share […] Continue Reading


Groundwork Toolkit: A repeatable framework for analysing and improving processes


6 steps for developing and improving processes with application in global health delivery An MIT team shares their framework after working with community nurses in India Following the completion of their Global Health Delivery Lab (ghdLAB) projects in Africa and India, we asked our MIT student teams to reflect on their ghdLAB project experience and […] Continue Reading


Groundwork Toolkit: Assessing point-of-care diagnostics for resource-limited settings


How can healthcare delivery organizations evaluate whether to invest in or use a point-of-care diagnostic? An MIT team present a framework developed during their project in rural in India Following the completion of their Global Health Delivery Lab (ghdLAB) projects in Africa and India, we asked our MIT student teams to reflect on their ghdLAB […] Continue Reading


Groundwork Toolkit: The benefits of point-of-care technology in low resource settings


What are the key issues, costs and benefits of point-of-care electronic data systems in low resource settings? A case study using the example Baobab Health’s technology for ART clinics in Malawi Reflecting on the value of data in health care delivery, Ellen Tompsett, one of four MIT Sloan students working in Malawi in 2009 on a Global Health Delivery […] Continue Reading


Groundwork Toolkit: Launching an emergency call center for KenCall


A guide to the issues and steps in the process of launching an emergency call center in a resource-poor setting based on the experience of a student project with KenCall in 2010 written by Hassani Turner, MIT Sloan School of Management MBA Class of 2010 Global Health Delivery Lab at MIT is a course that allows […] Continue Reading


Groundwork Toolkit: Nurse staffing model for Warmbath’s Hospital


Determining staffing needs for Warmbath’s 36-bed Maternity Unit Presenting a tool created by an MIT student team for optimizing staffing in a clinical setting Warmbaths Hospital is a 133‐bed public district hospital in the rural Limpopo Province of South Africa. Each month, the hospital sees roughly 3000 outpatients, 1000 surgical inpatient‐days, 600 medical inpatient‐days, and […] Continue Reading


ghdLAB toolkit: Conducting strategic planning


Strategy for a rural community health program: An overview of MIT students’ 2009 strategic analysis and planning for a participatory organization serving multiple needs in rural Uganda. Kyetume Community-Based Health Care Programme (Kyetume or KCBHCP) was founded in 1994 to serve local residents of the Ntenjeru and Nakisunga sub-counties of the Mukono South county in Uganda, an […] Continue Reading