Primary Care


Reaching New Patient Segments with Urban Clinics

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Meridian Medical Centres offered middle-income patients modern, fully equipped medical facilities. Read more


Marketing & Patient Demand · Kenya

Bringing Business Tools to a Growing Urban Clinic

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The Kampala Family Clinic (KFC) is a private practice offering family medicine, pediatrics, obstetrics, HIV services, physiotherapy, and laboratory services. Read more


Management · Uganda

Multifaceted Service Delivery Improvements for a Pediatric Clinic

0910--Muthaiga

Muthaiga Paediatrics Clinic was a small, private facility that aimed to deliver the highest quality of care by providing a personalized, family-friendly experience. Read more


Operations · Kenya


Strategic Planning Expands a Community Organization

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Kyetume Community Based Health Care Programme (KCBHCP) strives to improve the general health of underserved rural people in Mukono District, Uganda. Read more


Management · Uganda

Better Data, Better Patient Tracking and Product Management

2011--Kyetume

Kyetume Community Based Health Care Programme (KCBHCP) strives to improve the general health of underserved rural people in Mukono District, Uganda. Read more


Operations · Uganda

Discovering Multiple Opportunities to Revamp a Rural Clinic

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ELI-K Chebaiywa Dispensary was a small, mission-based rural health clinic in western Kenya serving underserved communities. Read more


Management · Kenya


Transitioning to Electronic Medical Records in Rural Kenya

2012--ELIK

ELI-K Chebaiywa Dispensary was a small, mission-based rural health clinic in western Kenya serving underserved communities. Read more


Technology Adoption · Kenya

Reducing Wait Times in a Busy Public Clinic

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The South African Provincial Western Cape Department of Health is a government-run organization that delivers free healthcare to more than 16 million uninsured patients every year. Read more


Operations · South Africa

Potential Profitability of a Townships Micro-Clinic Franchise

2011--Unjani

Pharmaceutical and medical supply claims were the major focus of one of the biggest divisions of RTT, South Africa’s largest privately owned distribution company (in 2013 it was acquired by Imperial Health and renamed). Unjani was a social project run by RTT's leadership that aimed to contribute to the welfare of its 7000+ employees, their families, along with the broader community, through the creation of sustainable local businesses designed to provide basic, affordable health services near RTT warehouses. Read more


Strategy & Business Models · South Africa


Pricing and Marketing to Grow a Micro-Clinic Franchise

2013--Unjani

Pharmaceutical and medical supply claims were the major focus of one of the biggest divisions of RTT, South Africa’s largest privately owned distribution company (in 2013 it was acquired by Imperial Health and renamed). Unjani was a social project run by RTT's leadership that aimed to contribute to the welfare of its 7000+ employees, their families, along with the broader community, through the creation of sustainable local businesses designed to provide basic, affordable health services near RTT warehouses. Read more


Marketing & Patient Demand · South Africa

Scaling Up from One Urban Clinic

2013--SHining-Hope

Non-profit Shining Hope for Communities (SHOFCO) was founded in the densely-populated informal settlement of Kibera to tackle extreme poverty and gender inequity by providing school girls and the wider community with carefully-designed holistic health services, education, and community outreach. Read more


Operations · Kenya

Paths to Sustainability and Impact for a Rural Hospital

2013--Himalayan

Himalayan HealthCare (HHC) provides healthcare, education, and income generation to the remote mountain villages of Nepal. Read more


Management · Nepal


Selecting Low-Cost Diagnostics for Hundreds of Rural Clinics

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Hyderabad-based CARE Rural Health Mission (CRHM), a non-profit organization supported by and housed within the CARE Hospitals system, aimed to provide affordable, accessible primary care in rural areas. Read more


Technology Adoption · India